HSE Recommendations from Barrow-In-Furness Legionella outbreak report
Failure 1: Poor Lines of Communication and Unclear Lines of Responsibility:
"Organisations need to define the responsibilities and relationships within the health and safety policy, particularly where special expertise is called for. A clear policy allows managers, supervisors and team leaders to understand what is required from them and how they will be held accountable. Ignorance is no excuse for failing to address serious risk such as legionella."
A health and safety policy sets out your general approach and objectives, and the arrangements you have put in place for managing health and safety in your business.
Your policies on health and safety, for example, help employees to understand what the employer expects of them, and how they should carry out certain activities. Clear policies will help your business identify and prevent potential risks to your employees and ensure that you comply with the law.